Morrison Data Services (MDS) can well afford to pay furloughed London meter readers earning just above the national minimum wage their full wages, Unite, the UK and Irelands largest union, said today (Friday 19 June). i made it VERY clear they are not to come round. Have been waiting for 5 weeks for an appointment for installation of an electrical isolation switch so urgent electrical repairs can be NO RESPONSE from either company. be aware if you do this again i will take action. As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - thats what makes it such a great place to be! The hours are unsociable and they take over a year to agree a pay rise to the point you don't get a yearly pay rise. Our dedicated planning and performance team ensures we can manage fluctuations in work volumes, combining a flexible workforce and bespoke systems to deliver the greatest efficiencies. Morrison Data Services has the capability to deliver a wide range of domestic and meter installation and maintenance services, utilising our highly skilled national workforce,we have the ability to reach every doorstep in the UK within a few hours. We deliver cost effective outcomes through innovation and customer collaboration. Meter Installation & Maintenance Services, Customer driven appointments or appointment campaigns, Must read services to optimise industry settlement performance, Electric meter - half hourly download services, Attend non-communicating Smart Meters to undertake basic triage wrap down, Property services, including inventory management, Domestic and non-domestic water meter reading. On gas meters, ignore any numbers from the large dial, the dial marked 100 or any red dials. its We have had three sets of people from Morrison Data Services to fit Smart Meters for Gas & Elect. wonder if eon my supplier know how useless they are. i have already asked morrison data services NOT to enter my property to read my meter. We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here. Shifts: Hours are to be worked flexibly Monday- Friday (Some evening and weekend work will be required to successfully acquire the reads required) WebMorrison Water Services are always on hand to answer any questions you may have. 12-04-22. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. 2- i submit a meter reading every month, there is no need for a data collecting agency to do it also. Morrison Water Services Limited. Even after more than 24 hours the HD displays neither gas nor electric readings.More than disappointing. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We use Morrisons Data Services to carry out 1- they have no permission to come onto my property without my consent (or even knocking on my door). As far as I am concerned that is trespass at the very least! I am up-to-date with my provider. Claim your profile to access Trustpilots free business tools and connect with customers. My Mum had a card from Morrisons and I read her gas meter and submitted her reading. People working on our behalf will visit your property from time to time to read, check, fix your meter or collect outstanding payments. If possible, please send the original email to us as an attachment. I don't even know who they are. Be cool, dont spam Working outside bad weather conditions and so, Sometimes difficult to get access to water meters. Some general advice about dealing with scam emails is below. If this happens again, i will take it further. Harressment is breaking the law.. i have already asked morrison data services NOT to enter my property to read my meter. 1- they have no permission to come onto I worked for MDS and we would lose some wages if we took to long between meters so can understand why readers drop a card thro with no knock as going into house takes time so only external meters are getting read as no time allowed to go inside to read. I worked for MDS and we would lose some wages if we took to long between meters so can understand why readers drop a card thro with no knock as going into house takes time so only external meters are getting read as no time allowed to go inside to read. Claim your profile to access Trustpilots free business tools and connect with customers. Rude intrusive threatening loud brash no etiquette manners tried to peer thru letter box even after i shouted from upstairs that i was in shower and he should come back another time instead he returned to his vehicle and sat waited on my drive for 15mins wat low life scum. EDF like most companies will use their own email domain (e.g.'@edfenergy.com). Lucky my dog was out or he'd of been badly bitten! Find out how we combat fake reviews. These cookies will be stored in your browser only with your consent. WebView details and apply for this meter reader job in Coventry, West Midlands with Morrison Data Services on Totaljobs. Weve been delivering critical services on a national basis for over 26 years and now support around50 utility retailers. If you don't have an inclusive call plan, calls are charged at a national rate. Iam still in shock always pay my bill and send ovo my meter readings so what is going on i dont know. And those reader companies may work for many suppliers. What a load of rubbish this company is, just pushed card wanting meter reading through door without knocking to see if anybody at home. Only open these if youre sure the sender and email aregenuine. Being aware of potential threats is the first step in protecting yourself against fraud. *DOH*After about 40 minutes of working on the meter(s) he gave me a replacement HD unit. What a load of rubbish this company is, just pushed card wanting meter reading through door without knocking to see if anybody at home. Attackers can find out your name or other personal information in order to create a more convincing lure, known as spear phishing. I have found the management and staff, very helpful and friendly. email scams along the same lines will also be circulating. Ireland, has been appointed to deliver nationwide meter reading services on If you receive a suspicious email claimingto be from EDF asking you to update your personal or payment details, dont use the link in the email to log into your account , If you receive an email you werent expecting telling you that you need to make a payment to EDF, you can verify the amount due by, logging into your account via the website, An automatic credit to your smart Pay As You Go meter within the first two weeks of each month. Companies can ask for reviews via automatic invitations. We also allow our customers to start a conversation with us via text message or WhatsApp. It was down to him as a subbie to ensure he is properly briefed by EDF in advance of a site visit. To verify the identity of a meter reader, please call 0191 201 3791. We also use third-party cookies that help us analyze and understand how you use this website. I don't even know who they are. @ EggyPotter They are genuine. i opened he walked in and he is reading meter for ovo he has morrisons overhaul on.He got a meter reading and said pipe work ok nothing been tamperd with and walked out Who he was i do not know? The community is a public website, so be careful This company is affiliated to So Energy for metering issues. Morrison Data Services read meters for other energy suppliers, not just us. WebAs the UKs leading meter reading agent in the energy and water sectors, we offer unrivalled scale and resilience that provides our customers certainty of delivery as meter The guy just let himself into my flat and chapped on my landing door!!! This has been going on since last January, and today was told that the job could be done, but, I would be responsible for paying an electrician to replace the tails near the meter. These clowns took a meter reading from us early one morning, no knock on the door and left the meter box door open and also our gate leading to it therefore leaving our garden insucure. Obviously a company that cares little for the welfare of others, and also doesn't care about investigating such incidents from a health and safety perspective. data services provider to energy and water utility retailers in the UK and Even after more than 24 hours the HD displays neither gas nor electric readings.More than disappointing. I would suggest that the reason they have been asked to read your meter (s) even though you have recently submitted readings is just to have an independent read. As the sole outsource partner for the Big 5, and operating for 50energy and water retailers, we have a proven track record of providing an outstanding level of service. The quality of our service starts with a robust recruitment process, where all employees are vetted to British Standard 7858. These are designed to trick you into believing they are from the real company. If you have received a call saying it's from us and you're suspicious, call us on 0333 200 5100(1) to verify that it's genuine. Don't want to be stuck in an office in a 9-5 role? In order to this, we have to uphold these Community Values and the Community Team has the final say. Anyone can write a Trustpilot review. The new MDS system hand held machine is a complete mess and they pass the blame on to the staff. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. WebMorrison Data Services Employee Reviews for Meter Reader Review this company Job Title Meter Reader 50 reviews Location All Ratings by category 2.6 Work-life balance 2.2 Pay & benefits 2.3 Job security & advancement 2.2 Management 2.2 Culture Sort by Helpfulness Rating Date Language Found 50 reviews matching the search See all 89 A bit about the role Out dated faulty equipment/tech that is barely fit for purpose. will allow you to check and update your account yourself rather than running the risk of being tricked by a scam email. Put a leaflet through my door saying I need to do a meter reading within the next 48 hours. We'll assume you're ok with this, but you can opt-out if you wish. This focus continues with a comprehensive training process, providing data collectors with the skills and knowledge to record outcomes correctly and deal with customers in a friendly and professional manner. Posted on June 23, 2020 in Company News, Highlights. I would suggest that the reason they have been asked to read your meter (s) even though you have recently submitted readings is just to have an independent read. However, be aware that specific greetings dont mean the email is safe. number of people will join Morrison Data Services to increase the scale of its If you need support from customer services, the best way is through our online Live Chat function which is available 24 hours a day. This category only includes cookies that ensures basic functionalities and security features of the website. 2- i submit a meter reading every month, there is no need for a data collecting agency to do it also. Particularly unpleasant man who came to read our electricity meter albeit we had already sent it. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. This company is like working for a 70s company they are modern company when it suits them but the majority of time it's a horrible company to work for. You don't need to apply for the Government Energy Bill Support Scheme or the Government Energy Price Guarantee, and you wont be asked for your bank details at any point. This company is affiliated to So Energy for metering issues. Be kind, respectful and supportive If your meter readers ever try that stunt again I'll be restraining him until the police arrive! I am up-to-date with my provider. This means theyre more efficient, and helps us keep costs down for you. Powered by, 37,919 plus 3k loyalty bonus & 2k performance bonus, Field Manager Metering - East Midlands/East Coast. This enables us to offer unrivalled scale and resilience in meeting our customers meter reading objectives. If your meter readers ever try that stunt again I'll be restraining him until the police arrive! Iam still in shock always pay my bill and send ovo my meter readings so what is going on i dont know. Location: Coventry Unfortunately, we cant usually arrange a date to read your meter. Thank you for taking the time to leave feedback. Weird, weird guy and highly doubt they had anything to do with British Gas since I've given them up to date readings. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. Registered in England. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message. Note that passwords are case-sensitive. Sometimes we might visit you to read your meter. Hours of Work: 40 Boost customer help, OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. Verification can help ensure real people write reviews about real companies. EDF paid me 20 as a goodwill gesture for the shoddy workmanship and tardy service I had endured. Here are our tips and advice on how to keep safe. Meter readers are required to visit everyone's property at least once every 2 years to make sure everything's safe and Weve achieved the ROSPA Gold Safety Award and the British Safety Council International Safety Award with Merit, Our Accident Frequency Rate reduced from 0.20 in 2020 to 0.06 in 2021, This approach to a quality service allows our clients to put their trust in us. They have unrealistic expectations especially with the new MDS system that is just a spy weapon against you. We have progressed data collection from a field activity to a data-driven and targeted end-to-end process. Weird, weird guy and highly doubt they had anything to do with British Gas since I've given them up to date readings. A man came to the front door, which I did not open as he had no visible ID. WebMeter reader (Current Employee) - Dorset - 7 November 2022. Terrible management based on miscommunication, mixed messages, broken promises and lack of trust. One post is normally enough If possible, please send the original email to us as an attachment.
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